in Outlook 2016" width="238" height="94" />That way, when the recipient downloads your message from his or her ISP's e-mail server, you receive a message indicating that your e-mail was delivered. In addition, you can request a read receipt, which notifies you when your message is opened by the recipient.
After you create a new message, completing the To and Subject fields and typing the message text, on the Options tab, in the Tracking group, click the dialog box launcher:
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The Message Options dialog box opens.
- To request a delivery receipt, click the Request a Delivery Receipt for This Message check box to select it.
- To request a read receipt, click the Request a Read Receipt for This Message check box to select it.
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Click the Close button and send the message as usual. When the message is delivered and/or read, you'll receive a confirmation e-mail message.
Note: If you've requested a receipt but don't receive one, it doesn't necessarily mean your message wasn't delivered or read. Some e-mail programs do not send delivery or read receipts.
See also this tip in French: Comment demander un reçu.
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Time to time, when you send an email, you need to be sure that this email has been delivered to the recipient. In Outlook, you can ask for two different receipts: a delivery receipt and a read receipt.
If you want to ensure that someone has received your message, you can request a delivery receipt and a read receipt. Thus, when the recipient downloads your message from his or her ISP's e-mail server, you receive an automatic e-mail delivery message. You can also receive a read receipt, which notifies that your message was opened by the recipient.
